Privacy Policy

Actavis Specialty Pharmaceuticals Co. and Allergan Inc. (collectively, the “Company”)

The Company’s Privacy Policy

This policy is effective as of September 25, 2015

The Company respects your privacy and is committed to protecting the confidentiality of your Personal Information. The Company has established this Privacy Policy in order to establish rules which govern the collection, use and disclosure of Personal Information in a manner which recognizes your privacy, as well as recognizes the need of the Company to collect Personal Information for appropriate business needs.

The Company collects Personal Information in order to serve you and communicate with you. This Privacy Policy explains how the Company uses and discloses your Personal Information and answers specific questions that you may have regarding privacy and security. If you have additional questions, please contact us at

This Privacy Statement applies mainly to the operation of Canadian websites that directly link to this statement when you click on "Privacy Policy" in the website footer.

1. Types of Personal Information

This Privacy Policy explains our practices with regard to "Personal Information." Personal Information is any information that can be used to identify, locate or contact you. It also includes other information that may be associated with such Personal Information. Examples of types of Personal Information:

  • Contact Information that allows us to communicate with you, such as your name, email address, mailing address, email address or phone numbers.
  • Relationship Information that helps us understand your interests, including information about products, treatments and health conditions that are of interest to you.
  • Transaction Information about how you interact with the Company, including purchases, inquiries, and information about how you use the Company’s websites and applications.
  • Financial Account Information, such as your credit card number or Social Insurance Number (SIN), as needed to process payments and provide reimbursement services.
  • Geo-location Information, as may be transmitted to us by your smart phone or other location-aware devices.
  • Job Applicant Information, to process your job application, such as your Contact Information, resume, previous work experience, education, transcript, driver’s licence information, Social Insurance Number (SIN) or national identification number and information relating to references.

2. Identified Purposes

For clarity, “Personal Information” includes any factual or subjective information or record about an identifiable individual. The Company collects Personal Information only for the following purposes:

  • To establish and maintain responsible commercial relations with our customers and suppliers in order to provide you with ongoing services
  • To establish and maintain communications with you
  • To understand your needs and recommend suitable products and services
  • To conduct scientific research on the efficacy of our products
  • To develop, enhance and market our products and services
  • To manage personnel and employment matters
  • To meet legal and regulatory requirements
The Company will not use your Personal Information for any other purpose without your consent.

3. Consent

We will obtain your consent before we:
  • Check your employment references
  • Obtain a credit report
  • Use your Personal Information in any other manner not listed in this policy
  • Disclose your Personal Information to a third-party who is acting on our behalf as our agent, supplier or service provider. Such entities are required to maintain the confidentiality of all such Personal Information and to use such information solely for purposes related to the provision of the Company.
Your consent can be express or implied. Express consent can be verbal, written or by electronic application. You imply consent when we can reasonably conclude that you have given consent by some action taken or when you decide not to take action. For example, implied consent is when you submit your resume for employment or when you voluntarily provide Personal Information while visiting our websites.

Children under the age of 13 should always get permission from their parents or guardians before providing Personal Information about themselves (such as name, email addresses, phone numbers, etc.) over the internet. The Company will not intentionally encourage any child to register on any of our websites. If a child has provided the Company with Personal Information, such child’s parents or guardian should contact the Company (see contact information at the end of this section).

You can withdraw your consent any time after you have given it to us, provided there are no legal requirements to prevent this. However, you should be aware that your withdrawal of consent cannot affect information that has already been used by the Company.

4. How the Company Collects Personal Information

In many cases, we collect Personal Information directly from you. We will ask you for Personal Information when you interact with us, such as registering on our websites, using any interactive features or applications, sign up to receive a newsletter or a rebate, participate in a loyalty program, or make a direct purchase, or apply for employment. We may collect additional information from third-party data suppliers who enhance our files or from social media sites such as Facebook, if you like our pages or join our communities.

If you interact with us online, we use cookies and other technological tools to collect information about your computer and your use of our website and applications. We treat this information as Personal Information only when it is associated with your Contact Information. For more information about cookies and other technologies, please see the section Cookies and Other Data Collection Technologies below.

5. How the Company Uses Personal Information

The Company may use your Personal Information for its business purposes, such as:

  • To respond to your requests for information, products and services, including managing your online accounts with us and providing warranty service for certain products;
  • To provide you with general health information (such as information on certain health conditions) as well as information about our products and services;
  • To provide you with marketing communications and offers for products and services;
  • To administer promotional or loyalty programs, such as sweepstakes, rewards and rebate programs;
  • To determine if you are eligible for certain products, services or programs;
  • If you have a business or professional relationship with the Company, to develop our business relationship with you;
  • If you apply for a job via our career centre, to consider you for employment;
  • For our research and development efforts;
  • To anonymize data so that it is no longer Personal Information;
  • For product safety, such as adverse event reporting or to communicate product safety information to you; and
  • For other everyday business purposes, such as payment processing and financial account management, product development, contract management, website administration, fulfillment, analytics, fraud prevention, corporate governance, reporting and legal compliance.

6. Why Personal Information Is Disclosed by the Company

The Company does not sell, share or otherwise distribute your Personal Information with third parties for their marketing purposes. The Company will share your Personal Information only in compliance with any obligations under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and, with respect to information obtained from residents of Canada, in a manner that complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) or applicable provincial legislation and other applicable laws. For example, we will share your Personal Information as follows:

  • We may share your Personal Information with your consent or as you direct. For example, we may share information with your doctor as part of programs in which you agree to participate.
  • We may share your Personal Information with our affiliated companies and product co-promotion partners, which may only use your Personal Information for the purposes listed herein.
  • We may share your Personal Information with our service providers, who are bound by law or contract to protect your Personal Information and only use your Personal Information in accordance with our instructions. For example, we may share your Personal Information with vendors who provide data processing or fulfillment services for us.
    • We may also disclose Personal Information where needed to effect the sale or transfer of business assets, to investigate legal issues, enforce our rights, protect our property, or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions.
    • We may also disclose Personal Information when requested under legal process or otherwise required by law, such as in response to a subpoena, including to law enforcement agencies and courts in the United States and other countries where we operate.
Please note that we may also disclose information about you that is not personally identifiable. For example, we may publish reports that contain aggregated and statistical data about our customers. These reports do not contain any information that would enable the recipient to contact, locate or identify you.

7. Cookies and Other Data Collection Technologies

When you visit our website or use our mobile applications, we collect certain information by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons.

For example, when you visit our website, we place cookies on your computer. Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Cookies allow us to recognize you when you return. They also help us provide a customized experience and enable us to detect certain kinds of fraud.

The Company uses Flash cookies (also known as Local Stored Objects), Microsoft Silverlight and similar technologies to personalize and enhance your online experience in compliance with Network Advertising Initiative standards. The Adobe Flash Player is an application that allows rapid development of dynamic content, such as video clips and animation. Flash cookies (and similar applications) use technology to remember settings, preferences and usage similar to browser cookies, but these are managed through a different interface than the one provided by your web browser. To manage Flash cookies, please see Adobe’s website at or visit To manage Silverlight cookies, see Microsoft’s privacy statement at or visit

Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages and promotions.

We collect many different types of information from cookies and other technologies. For example, we may collect information about the device you use to access our website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices use to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to the Company’s website and the website you visit after you leave our site.

In many cases, the information we collect using cookies and other tools is only used in a non-identifiable way, without any reference to Personal Information. For example, we use information we collect about all website users to optimize our websites and to understand website traffic patterns.

In some cases, we do associate the information we collect using cookies and other technology with your Personal Information. This Privacy Policy governs how we use all of this information when we associate it with your Personal Information.

The Company has relationships with third-party advertising companies to place advertisements on this website and other websites, and to perform tracking and reporting functions for this website and other websites. These third-party advertising companies may place cookies on your computer when you visit our website or other websites so that they can display targeted advertisements to you. These third-party advertising companies do not collect Personal Information in this process, and we do not give any Personal Information to them as part of this process. However, this Privacy Policy does not cover the collection methods or use of the information collected by these vendors. For more information about third-party advertising, please visit the Network Advertising Initiative (NAI) at

8. Tell-A-Friend Functions

The Company offers “tell-a-friend” functionality on our websites. If you choose to use this function, we will collect Personal Information for your friend. We will automatically send your friend a one-time email with the information you specified or inviting him or her to visit the site. The Company uses this information for the sole purpose of sending this one-time email and does not retain the information.

9. Your Choices

You can always limit the information you provide to the Company. You can also limit the communications that the Company sends to you by following a simple opt out process. Simply follow the instructions in our emails to opt out of receiving future marketing communications.

Please note that even if you opt out of promotional emails, we may still need to contact you with important transactional information about your account or your equipment. For example, even if you opt out of emails, we will still send you a confirmation when you purchase something from our website as well as product safety communications.

You can manage cookie preferences and opt out of having cookies and other data collection technologies used by adjusting the settings on your browser. All browsers are different, so visit the “help” section of your browser to learn about cookie preferences and other privacy settings that may be available.

You can opt out of being targeted by those third-party advertising companies that are NAI members online at

10. Access and Correction

The Company respects your right to access and correct your Personal Information. You may update your Personal Information at any time by contacting us via email at, or directly by logging into your online account, should you have one. You can also write us at the address in the How to Contact Us section below. If you send us a letter, please provide your name, address, email address, and detailed information about the change you would like to make.

11. Information Security

The Company has implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard your Personal Information from unlawful use and unauthorized disclosure.

12. Notice to Residents of Countries outside the U.S.

The Company’s corporate head office is located in the United States of America. Your Personal Information may be accessed by or transferred to the United States or to our affiliates and data processors elsewhere in the world. By providing us with your Personal Information, you consent to this transfer to the U.S. which your country may not consider to provide for adequate privacy protections. We will always protect the privacy and security of your Personal Information as expressed in this policy, regardless of where it is processed or stored.

13. Privacy Policies of Third Parties

This Privacy Policy only addresses the use and disclosure of information by the Company. We may provide links to outside websites or advertisements for third parties that have their own privacy policies and data collection, use and disclosure practices. Our independent dealers, suppliers and business partners have their own privacy policies too. We encourage you to familiarize yourself with the privacy statements provided by all third parties prior to providing them with information or taking advantage of an offer or promotion.

14. Children’s Privacy

The Company website and applications are not intended to attract children, and we do not knowingly collect any Personal Information of anyone under the age of 13. If you believe your child is using our website, please contact us at so we can investigate and delete any inappropriate information.

15. Forums, Product Reviews and Other Public Areas

Our websites may contain forums and other areas where you can publicly post product reviews, communicate with others, and submit media content. Prior to posting in these areas, please read our Terms of Use carefully. You have no privacy rights in public postings. All the information you post will be accessible to anyone with Internet access, and any Personal Information you include in your posting may be read, collected, and used by others. For example, if you post your email address along with a product review, you may receive unsolicited messages. Please use caution when posting any Personal Information.

16. Changes to this Privacy Policy

From time to time, we may update this Privacy Policy to reflect new or different privacy practices. We will place a notice on our homepage when we make material changes to this Privacy Policy. Additionally, if the changes will materially affect the way we use or disclose previously collected Personal Information, we will notify you about the change by sending a notice to the primary email address associated with your account.

Any portions of this policy are void to the extent they are prohibited by applicable law.

17. How to Contact Us

Please contact us if you have any questions or comments about our privacy practices, your privacy choices, or this Privacy Policy. You can always reach us online at You can reach us via mail at the address below. If you send us a letter, please provide your name, address, email address, and information about the communication that you do not want to receive.

Allergan Inc.
Attention: Legal Department
85 Enterprise Blvd, Suite 500
Markham, ON L6G 0B5
© 2020 Allergan. All Rights Reserved.